Contact Us
We will answer any questions you may have about our online sales, rights or partnership service right here. Please drop us a line at support@dimwicks.co.uk or fill in our contact form above.
ADDRESS
29 Millside Gardens
Kilwinning
Ayrshire
KA13 7HY
PHONE
07501282420
support@dimwicks.co.uk
WEBSITE
https://www.dimwicks.co.uk/
In short, yes you will. Product images on occasion are representations of our final products and will always be 99% accurate. Being hand made means no two products are truly identical. We want you to get what you expect and have ordered.
You will receive a receipt by email. Paypal will also send you a receipt. The best way to do it though is to make sure you sign up with us when you order and keep all your receipts and orders in the one place. If for any reason you do not have a receipt, get in touch with us in the form and we'll get you one immediately, if not sooner.
Return any item to us in undamaged condition in its original packaging and we'll refund you. If you need more information about our deliveries and returns it can be found here.
We usually do. Best you contact us just to make sure. Usually, if it's on the website showing out of stock, we'll be in the middle of making more. You can request a reminder for when an item comes back into stock by requesting an email on the product description.
Bear with us here. At present we will ship anywhere in the UK.
We are still actively working on the website, so will be posting EU and worldwide rates shortly.
In the meantime, if you are out with the UK and want to order, let us know and we can work it out for you.